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Everyone wants to feel appreciated, your customers included. Often as business owners, we're so focused on driving new business that we take our current customers for granted. Your current customers are your foundation, but beyond that a happy customer is more likely to recommend your business to others and to keep coming back for more. There are … [Read more...]
How to Get Customer Feedback
Customer feedback isn't just important - it's essential to keep your business afloat so you can improve and adapt to your customers' needs. If you aren't currently gathering customer feedback beyond reviews, there are many ways you can solicit customer feedback with minimal effort. Email Feedback This is one of the most common ways to receive … [Read more...]
Do You Know What Your Clients Really Think of You? [Quiz]
Do you know what your clients think about you? Do you really know? Client feedback can literally make or break a business. There's no point to digital marketing at all if your clients don't like what you're laying down. Take the quiz below to see how in touch you are with your clients, and what you can do to get on the same wavelength. How … [Read more...]
