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Listen to the ArticleInadequate customer service is one of the top reasons why good clients leave a business. A study from PWC found that a whopping 32% of customers would stop doing business with a brand they loved after just one bad experience. Even if your customer service representatives are phenomenal and clients are satisfied after … [Read more...] about How a CRM Improves Customer Service
Customer relationship management
How to Import Your Contacts Into HubSpot’s CRM
So, you took the plunge and signed up for HubSpot's free CRM...now what? Joining HubSpot is just the first step, the next is setting up your CRM. HubSpot's Knowledge Base breaks down every step of the onboarding process, but the most important is importing your contacts into HubSpot's CRM. If you're ready to get rolling, follow the steps below to … [Read more...] about How to Import Your Contacts Into HubSpot’s CRM
